AdventNet SNMP Agent Tester is a comprehensive toolkit for testing SNMP-based agents. It provides support for SNMP V1, V2C, V3 (USM), Trap testing, compliance testing, vulnerability testing, performance testing and stress testing for agent developers to test their agents. The TCL Test Engine offers a scripting interface that helps users to customize testcases, and use them for regression testing.

• License: Commercial
• Language: English
• Release: 2006-10-17
• Size: 35 Mb
• Cost: 995.00 $

Toolkit to add SMS Messaging (Send and Receive) to your applications, scripts and web pages. Send and Receive using a GSM modem (incl. Wavecom, multitech), GSM phone (incl. Nokia,Siemens,Motorola), SMPP provider or SMSC dial-up provider. Support for Unicode, Multimedia Messages, Delivery Reports, WAP Push, WAP Broadcast, Multi-part and more. Thread-safe. Samples for ASP, ASP.NET, Visual Basic, VB .NET, Visual C++ and Visual C# included.

• License: Shareware
• Language: English
• Release: 2005-10-01
• Size: 3 Mb
• Cost: 295.00 $

Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.

• License: Freeware
• Language: English
• Release: 2006-11-12
• Size: 14 Mb
• Cost: 199.00 $

Script Start eliminates writing Windows logon scripts. There are two easy steps to installation and configuration. First, download and unzip the download file to the netlogon share on your Domain Controller. Next, visit www.scriptstart.com to activate your online ScriptConsole. Script Start also works with your existing KiXtart and custom scripts. Map drives, install printers, configure Outlook profiles, modify environment variables, and more!

• License: Demo
• Language: English
• Release: 2006-05-26
• Size: 379 Kb
• Cost: 495.00 $

The ATAF-Support program is a FREE online web database application that can handle online support request. ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the answer * A Knowledgebase search form

• License: Freeware
• Language: English
• Release: 2002-12-01
• Size: 49 Kb
• Cost: Free

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

• License: Commercial
• Language: English
• Release: 2006-10-23
• Size: 10 Mb
• Cost: 175.00 $

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

• License: Demo
• Language: English
• Release: 2002-07-17
• Size: 437 Kb
• Cost: 49.00 $

XLnow OnScript is an integrated tool for writing, maintaining and running scripts on Microsoft Windows desktop and server systems. The product’s core components are the scripting code editor and a console that can connect to multiple machines to control script execution and display script output. It is complemented by file templates and wizards, an object browser, mechanisms for generating script code and a library for organizing script files.

• License: Shareware
• Language: English, German
• Release: 2006-12-08
• Size: 4 Mb
• Cost: 75.00 $

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

• License: Demo
• Language: English, German, Spanish
• Release: 2006-11-20
• Size: 15 Mb
• Cost: 630.00 $

Create and customize over 70 scripts with no programming. Real-time previews and image/font/texture libraries.

• License: Shareware
• Language: English
• Release: 2005-11-16
• Size: 946 Kb
• Cost: 19.95 $

MASS is an easy to use tool to create MS Agent scripts with animated, speaking characters. You can easily create agent scripts by dragging the character on screen, selecting a few options and clicking buttons. You don't need any scripting experience, even though advanced users have the option to view and manually edit the generated script as well. The program outputs the complete HTML page, ready to upload to your web site.

• License: Freeware
• Language: English
• Release: 2006-03-08
• Size: 2 Mb
• Cost: Free

BarracudaDrive is a free Web-Server for personal use. BarracudaDrive includes many advanced features such as a Web File Manager, WebDAV, HTTPS tunnel, an advanced server side scripting language, games, etc. With BarracudaDrive, you can securely upload, download, and manage your files on your home computer from anywhere in the world.

• License: Freeware
• Language: English
• Release: 2006-10-17
• Size: 1 Mb
• Cost: Free

The EzScript DLL allows you to create "script pages" much like ASP pages and run them in any COM language environment (C++, VB, Delphi, .NET, etc.). These pages can be pure script code, or can have plain text intermixed with the code, just like ASP. This is what makes the ScriptObject so powerful and versatile.

• License: Demo
• Language: English
• Release: 2003-09-10
• Size: 1 Mb
• Cost: 100.00 $

This is a C++ template class library to perform matrix calculations, just like built-in data types, with ease and efficiency in your programs. It supports most of the matrix calculations like arithmetic operations, sub-matrix operations, inversion, various matrix decompositions, solution of simultaneous linear equations, eigen value and eigen vector problem, and much more. Full source code is included with the package.

• License:
• Language: English
• Release: 0000-00-00
• Size: 41 Kb
• Cost: 24.00 $

DBSP (Data Base Scripting Pages) is a new server-side scripting technology designed specifically for the exploitation of databases across the Internet. The strongest quality of DBSP is time spent in development cycle. With DBSP you could deliver complex database oriented Web solutions in weeks. DBSP allows you to focus in solving your customer needs instead of wasting your time in solving technical issues.

• License: Shareware
• Language: English
• Release: 2004-05-18
• Size: 3 Mb
• Cost: 199.00 $

- Enable/Disable the Arabic keyboard using Control + Shift - Is not affected if you have other non arabic keyboard on the computer installed. - Doesn't install system files - Arabic Unicode enabled, used for chat and search - Arabic Wordpad, to write Arabic unicode Documents - Save/open Arabic Unicode files. - Save As Arabic HTML files - Virtual Keyboard to show the Arabic keyboard, and when you click on shift, it shows the

• License: Shareware
• Language: English, Arabic, ChineseSimplified, ChineseTraditional, French, German, Italian, Japanese, Russian, Spanish
• Release: 2006-10-28
• Size: 3 Mb
• Cost: 15.00 $

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.

• License: Freeware
• Language: German, English
• Release: 2007-11-27
• Size: 258 Kb
• Cost: Free

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

• License: Demo
• Language: English
• Release: 2006-03-31
• Size: 8 Mb
• Cost: 349.00 $

The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.

• License: Shareware
• Language: English
• Release: 2007-09-18
• Size: 40 Mb
• Cost: 24.95 $

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

• License: Freeware
• Language: English
• Release: 2007-02-19
• Size: 9 Mb
• Cost: Free